Privacy Policy
Privacy Policy
1. Introduction
Your privacy matters to us. At Conductivity.com, we are committed to protecting your personal data while ensuring a smooth and enriching experience on our website and in our ecosystem. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR), UAE data protection laws, and other relevant regulations.
If you have any questions or concerns about this Privacy Policy, you can contact us at support@conductivity.com.
2. What Information Do We Collect?
We collect personal information that you voluntarily provide when booking a call, expressing interest in our services, or engaging with us. This includes data such as:
Personal Data: Name, phone number, email address, mailing address, job title.
Demographic Information: Age, gender, race, income.
Sensitive Information: In some cases, we may process sensitive personal information if voluntarily disclosed by you.
Tracking Data: We use tools such as Hotjar and Meta Pixel to collect website behavior insights for better user experience and marketing.
3. Why & How We Process Your Information
We process your data to:
Provide and facilitate communication regarding our services.
Provide highly tailored services and education that align with your unique transformational journey.
Enhance your learning experience and improve the effectiveness of our materials & platforms.
Keep you informed with relevant updates and insights (If you opt in).
Improve our website and offerings through analytics.
Comply with legal obligations.
Protect against fraud and ensure security compliance.
4. How We Share Data
We do not sell or actively share your personal data. However, to provide and optimize our services, we use third-party tools that naturally process data as part of their functionality. These include:
Calendly: Used to facilitate call scheduling by processing necessary contact details.
Analytics & Marketing Tools: Tools like Hotjar and Meta Pixel help us understand user behavior and optimize content, always in compliance with relevant privacy regulations.
Service Providers: We strive to work with providers that uphold high data protection standards and take reasonable steps to ensure compliance. However, as these services operate independently under their own privacy policies, we cannot guarantee their data handling beyond our contractual agreements and regulatory requirements. We recommend reviewing their privacy policies for further details in case of specific concerns or questions. In either way, we take reasonable measures to support safety and privacy as much as we can.
5. Legal Basis for Processing (for EEA, UK, Switzerland Users)
Under GDPR and UK GDPR, we process your data based on:
Consent: When you opt-in to tracking, marketing, or voluntarily provide sensitive data.
Contractual Obligation: When data is necessary to fulfill services you request.
Legal Compliance: If required by regulatory obligations.
Legitimate Interests: When data processing benefits both us and you, such as fraud prevention or user experience enhancement.
6. Cookie Policy & Tracking Preferences
Essential cookies ensure website functionality.
Analytics cookies allow us to improve content and usability.
Marketing cookies help us tailor advertising.
You can manage cookie settings in your browser.
7. Data Retention & Security
We retain personal data only as long as necessary for its original purpose.
We implement security measures to protect against unauthorized access or breaches.
Despite best practices, no online system can guarantee complete security.
8. Your Privacy Rights
Depending on your location, you may have the following rights:
Access & Correction: Request a copy of or correct your personal data.
Data Portability: Receive a digital copy of your data.
Deletion: Request erasure of your data unless legally required to retain it.
Objection & Restriction: Limit certain processing activities.
Withdraw Consent: If processing is based on consent, you can revoke it anytime.
To exercise your rights, contact us at support@conductivity.com.
9. Updates to This Policy
We may update this Privacy Policy to reflect legal, regulatory, or operational changes. Updates will be indicated by a revised date.
1. Introduction
Your privacy matters to us. At Conductivity.com, we are committed to protecting your personal data while ensuring a smooth and enriching experience on our website and in our ecosystem. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR), UAE data protection laws, and other relevant regulations.
If you have any questions or concerns about this Privacy Policy, you can contact us at support@conductivity.com.
2. What Information Do We Collect?
We collect personal information that you voluntarily provide when booking a call, expressing interest in our services, or engaging with us. This includes data such as:
Personal Data: Name, phone number, email address, mailing address, job title.
Demographic Information: Age, gender, race, income.
Sensitive Information: In some cases, we may process sensitive personal information if voluntarily disclosed by you.
Tracking Data: We use tools such as Hotjar and Meta Pixel to collect website behavior insights for better user experience and marketing.
3. Why & How We Process Your Information
We process your data to:
Provide and facilitate communication regarding our services.
Provide highly tailored services and education that align with your unique transformational journey.
Enhance your learning experience and improve the effectiveness of our materials & platforms.
Keep you informed with relevant updates and insights (If you opt in).
Improve our website and offerings through analytics.
Comply with legal obligations.
Protect against fraud and ensure security compliance.
4. How We Share Data
We do not sell or actively share your personal data. However, to provide and optimize our services, we use third-party tools that naturally process data as part of their functionality. These include:
Calendly: Used to facilitate call scheduling by processing necessary contact details.
Analytics & Marketing Tools: Tools like Hotjar and Meta Pixel help us understand user behavior and optimize content, always in compliance with relevant privacy regulations.
Service Providers: We strive to work with providers that uphold high data protection standards and take reasonable steps to ensure compliance. However, as these services operate independently under their own privacy policies, we cannot guarantee their data handling beyond our contractual agreements and regulatory requirements. We recommend reviewing their privacy policies for further details in case of specific concerns or questions. In either way, we take reasonable measures to support safety and privacy as much as we can.
5. Legal Basis for Processing (for EEA, UK, Switzerland Users)
Under GDPR and UK GDPR, we process your data based on:
Consent: When you opt-in to tracking, marketing, or voluntarily provide sensitive data.
Contractual Obligation: When data is necessary to fulfill services you request.
Legal Compliance: If required by regulatory obligations.
Legitimate Interests: When data processing benefits both us and you, such as fraud prevention or user experience enhancement.
6. Cookie Policy & Tracking Preferences
Essential cookies ensure website functionality.
Analytics cookies allow us to improve content and usability.
Marketing cookies help us tailor advertising.
You can manage cookie settings in your browser.
7. Data Retention & Security
We retain personal data only as long as necessary for its original purpose.
We implement security measures to protect against unauthorized access or breaches.
Despite best practices, no online system can guarantee complete security.
8. Your Privacy Rights
Depending on your location, you may have the following rights:
Access & Correction: Request a copy of or correct your personal data.
Data Portability: Receive a digital copy of your data.
Deletion: Request erasure of your data unless legally required to retain it.
Objection & Restriction: Limit certain processing activities.
Withdraw Consent: If processing is based on consent, you can revoke it anytime.
To exercise your rights, contact us at support@conductivity.com.
9. Updates to This Policy
We may update this Privacy Policy to reflect legal, regulatory, or operational changes. Updates will be indicated by a revised date.